A
100%
reduction in duplicate payments to attorneys.
Legal Aid Commission
Payment Management System
B
3,600
times faster report generation.
Introduction
Established in 1978, the Legal Aid Commission (LAC) of Sri Lanka is dedicated to ensuring equal access to justice for all citizens. Growing from 11 to 84 centers nationwide, the LAC provides critical legal assistance to vulnerable communities. To maintain its reputation for stability and effectiveness, the commission recently underwent a digital transformation of its financial operations to better serve its mission.
Problem
Inefficiencies in Manual Disbursement and Payment Redundancy
Despite its national reach, the LAC struggled with a legacy manual payment process for its network of attorneys. This paper-based system created significant transparency gaps, making it difficult to track historical transactions accurately. The most pressing issue was the lack of real-time validation, which frequently led to human error and costly "double payments," where attorneys were inadvertently paid multiple times for the same service.
Key Challenges
Financial Inaccuracy
Frequent duplicate payments due to lack of centralized tracking.
Time-Consuming Reporting
Manual data compilation required roughly 5 hours to generate a single report.
Decentralized Data
Difficulty in monitoring expenditures across 84 different centers.
Operational Lag
Slow processing speeds hindered the overall performance of the commission.
Solution
Automated Payment Management System (PMS) by Purple Software
In collaboration with Purple Software, the LAC developed and deployed a custom Payment Management System (PMS). This system was designed to automate the entire lifecycle of financial transactions—from invoice receipt to final disbursement. Built with a focus on speed, security, and a user-friendly UX, the system centralizes all financial data into a single point of truth, effectively eliminating the possibility of redundant payments and streamlining internal audits.
Key Components
Invoice Management
Digital submission and tracking of attorney invoices.
Automated Payment Processing
Validates claims against existing records to prevent double payments.
Transaction Recording & Tracking
Real-time logging of all expenditures and disbursements.
Receipt Generation
Automated, instant generation of digital receipts for better record-keeping.
Similar Problems we resolved
